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Blog

Today’s IT leaders face a broad spectrum of challenges—from strategic planning and risk management to day-to-day operations. Keeping up with ITSM, information security, DevOps, AI & ML, and change management requires constant adaptation and forward-thinking.

In this blog, our IT experts share best practices, emerging theories, and hands-on guides to help CTOs and management teams navigate the complexities of the industry. Our goal: to provide valuable insights that empower organizations to stay ahead and thrive in an ever-evolving digital landscape.

In fact, many companies overestimate their ITSM maturity level. Most are still in a relatively early...
In recent years, IT has undoubtedly made impressive progress – including in service desks. Yet, service...
Companies are under cost pressure: this is especially true today, but it has always been the case. Smart...